Terms of service
Visual Muslim Limited
Effective Date: 12th January 2025
Last Updated: 17 June 2025
1. Agreement to our local terms
These Terms of Service (“Legal Terms”) govern your access to and use of the Visual Muslim app and website operated by Visual Muslim Limited (“Company”, “we”, “us”, or “our”), a UK-based private company registered at:
📍 9 Kingsley Place, Halifax, HX13YQ, United Kingdom
📧 Email: salaam@visualmuslim.com
🌐 Website: www.visualmuslim.com
By accessing or using our app or website (together, the “Services”), you agree to these Legal Terms. If you do not agree, you must discontinue use immediately.
Our Services are intended for users aged 13 and above. Users under 18 must use the app with parental or guardian supervision.
2. Our Services
Visual Muslim is an Islamic app that turns faith into action — visually. It delivers automated reminders, visual Islamic reflections, and key faith-based updates through the app. The website offers information about the app and its features.
3. Spiritual Responsibilty Disclaimer
Visual Muslim offers general Islamic inspiration and tools for reflection. We do not provide religious rulings (fatwas) and are not a replacement for qualified Islamic scholars. Users are advised to consult trusted scholars for personal guidance.
4. Intellectual Property Rights
All content, branding, features, and code are owned or licensed by Visual Muslim Limited. You may not reuse, reproduce, modify, or redistribute any materials without prior written consent.
You are granted a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes only.
5. Religious Content Accuracy Disclaimer
We strive to ensure all Quranic verses, Hadith, and Islamic content are sourced from authentic references. However, we do not guarantee 100% accuracy and welcome respectful feedback. Users are encouraged to verify with qualified scholars if in doubt.
6. User Representations
By using the Services, you represent that:
- You are at least 13 years old (or have guardian consent)
- Any information you provide is accurate and complete
- You will not use the Services for unlawful or harmful purposes
- You will comply with applicable laws and these Terms
7. USER REGISTRATION
You may be required to register for an account. You are responsible for safeguarding your login credentials and must notify us of any unauthorized use. We reserve the right to refuse or reclaim usernames that are inappropriate or misleading.
8. Subscriptions
- Billing & Auto-Renewal
We offer monthly and annual subscriptions. By subscribing, you authorize us to charge your selected payment method on a recurring basis until cancellation. - Cancellation
You may cancel anytime via your app store or by emailing salaam@visualmuslim.com. No refunds are provided for partial billing periods. - Changes
We may modify subscription pricing with prior notice in accordance with local law.
9. Prohibited Activities
You agree not to:
- Extract, misuse, or copy content
- Harass, impersonate, or harm others
- Introduce viruses, bots, or disrupt functionality
- Use our Services for commercial or competing purposes
- Bypass security or reverse-engineer the app.
10. User Generated Contributions
Currently, users are not permitted to post or upload their own content. We may allow user contributions in future updates.
11. Contribution Licence
Any feedback or suggestions you provide to us may be used by Visual Muslim without compensation or obligation.
12. Guidelines For Reviews
Reviews must:
- Reflect genuine personal experience
- Be respectful and not contain hate speech, spam, or illegal content
- Not be submitted by competitors or impersonators
- We reserve the right to remove or moderate any review.
13. Mobile Application Licence
You are granted a limited, revocable license to install and use the app solely for personal use.
You agree not to:
- Tamper with, reverse engineer, or distribute the app
- Use it for unlawful or commercial purposes
- Your use is also subject to the Apple App Store or Google Play Store terms.
14. Third-Party Websites And Content
We may link to or reference third-party websites and services. Visual Muslim is not responsible for the accuracy, content, or practices of third-party platforms.
15. Services Management
We reserve the right (but not the obligation) to:
- Monitor usage
- Suspend or restrict access
- Investigate misuse or legal violations
- Improve app performance and protect users.
16. Privacy Policy
Your use of the Services is subject to our Privacy Policy.
🔗 https://visualmuslim.com/privacy-policy/
We respect your privacy and comply with GDPR, CCPA, and other regulations where applicable.
17. Account Deletion Rights
Users have the right to delete their account at any time directly from within the Visual Muslim mobile application.
Account deletion will result in the permanent removal of your personal data, profile information, saved progress, and any other associated content stored within the app.
To delete your account:
- Open the Visual Muslim app.
- Navigate to Settings > Account > Delete Account.
- Follow the on-screen instructions to confirm deletion.
- Once deleted, your account cannot be recovered. Visual Muslim does not retain any user-identifiable information after account deletion.
- If you are unable to access the app but would like to request account deletion, you may contact us at [salaam@visualmuslim.com] with your registered email address. We will process your request within 7 business days.
18. Term And Termination
We may suspend or terminate your access without notice if you violate these Terms. You may not create a new account if your original account was banned or deleted for breach.
19. Modifications And Interruptions
We may update or change features at any time. We are not liable for service interruptions, downtimes, or data loss resulting from updates or unforeseen issues.
20. Governing Law
These Terms are governed by the laws of the United Kingdom. If you are located outside the UK, your local consumer protection rights still apply where relevant.
21. Dispute Resolution
Informal Resolution
Please contact us first to resolve any dispute informally.
Binding Arbitration
If unresolved, disputes shall be subject to confidential arbitration under UK law. The seat and language of arbitration will be in the United Kingdom.
We reserve the right to seek injunctive or equitable relief to protect our rights.
22. Corrections
We reserve the right to correct errors or omissions in the Services at any time without notice.
23. Disclaimer
We provide our Services “as is” without warranties of any kind. We do not guarantee uninterrupted service, error-free content, or compatibility with your device.
24. Gamification and Point System Disclaimer
Points, badges, or achievements earned in the Visual Muslim app are symbolic and motivational only. They carry no monetary value and do not imply ranking, certification, or endorsement. We may change or discontinue these features without notice.
25. Limitations Of Liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount paid by you (if any) in the past 12 months.
26. Indemnification
You agree to indemnify and hold Visual Muslim harmless from claims, liabilities, losses, and expenses arising from:
- Your use or misuse of the Services
- Your breach of these Terms
- Any content or action taken through your account.
27. User Data
We store limited user data and activity logs. While we take reasonable precautions, you acknowledge that no system is 100% secure. We are not liable for any loss of data unless caused by proven negligence.
28. Electronic Communications, Transactions And Signatures
You consent to receive communications electronically. You agree that all agreements, disclosures, and electronic signatures meet legal requirements.
29. California Users
If you are a California resident, you may contact: California Department of Consumer Affairs
1625 North Market Blvd., Suite N112, Sacramento, CA 95834
📞 (800) 952-5210
30. Content Licensing And Educational Use
You may not republish, distribute, or use Visual Muslim content for commercial, academic, or institutional purposes without written consent. For permission or collaboration requests, contact salaam@visualmuslim.com.
31. Miscellaneous
These Terms represent the entire agreement between you and Visual Muslim. We may assign our rights to another party. If any part of these Terms is deemed unenforceable, the remainder remains valid.
32. Contact Us
Have questions? Reach out:
📍 Visual Muslim Limited, 9 Kingsley Place, Halifax HX13YQ, UK