Privacy Policy for

Visual Muslim Limited

Effective Date: 12th January 2025
Last Updated: 17 June 2025

Welcome

Welcome to Visual Muslim Limited ("the Company"). This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application ("Visual Muslim") and any related services.

We are committed to safeguarding your privacy and ensuring full compliance with applicable privacy regulations, including:

  • General Data Protection Regulation (GDPR – EU/UK)
  • California Consumer Privacy Act (CCPA – USA)
  • EU Cookies Compliance Regulations

1. Information We Collect

We collect data to enhance your experience and provide services effectively.

1.1 Information You Provide:

  • Full name
  • Email address
  • Age group (13–17, 18–24, 25–34, etc.)
  • Country of residence
  • Optional feedback, preferences, or suggestions

1.2 Automatically Collected Information:

Usage Data: Interactions with app, login times, and usage frequency

Device Data: Device type, OS, and IP address

Cookies & Analytics: Used for improved user experience and anonymized insights

2. Purpose of Data Collection

We use data to:

  • Deliver personalized Islamic content and reminders
  • Enhance user experience and app performance
  • Communicate relevant updates (with consent)
  • Respond to your queries and feedback

3. Data Minimization

We only collect data essential to app functionality and performance. Unnecessary personal data is not collected or stored.

4. Children’s Privacy

  • The app is designed for users aged 13 and above
  • We do not knowingly collect data from children under 13
  • Parental guidance is encouraged for users aged 13–17
  • If data from a user under 13 is identified, it will be deleted promptly

5. Information Sharing

We do not sell or rent your personal data. We only share information:

  • With trusted service providers (e.g., Firebase, Stripe) for secure app operations
  • As required by law or legal process

6. Subscription & Payments

  • Payments are processed securely through third-party providers like Stripe
  • We do not store your payment information
  • Transactions follow PCI-DSS and GDPR compliance standards

7. Notifications & Reminders

  • You may receive push notifications related to content, reminders, or updates
  • You may control notifications in your device settings

8. Analytics & Usage Insights

  • Analytics are anonymized and help us optimize content and features
  • Managed through secure third-party services like Firebase

9. Multilingual Support

  • Language preferences (e.g., English, Urdu) are collected to improve access
  • This data is used solely to personalize content

10. Data Protection & Retention

  • Your data is encrypted and stored on secure systems
  • We retain your account data while your account remains active or as required for service continuity
  • You may request deletion at any time. While a full account deletion feature is not yet implemented, users may contact us to request removal. This feature will be added in future updates.

11. GDPR Compliance (EU/UK Users)

Visual Muslim Limited is the Data Controller of your personal data.

Your Rights under GDPR:

  • Right to access your personal data
  • Right to correct or update data
  • Right to object to processing or withdraw consent
  • Right to data portability
  • Right to erasure (“right to be forgotten”)

To exercise your rights, contact us at salaam@visualmuslim.com.

Data Transfers:
Any transfers of your data outside the EU/UK are protected under GDPR-compliant safeguards.

12. CCPA Compliance (California, USA)

If you are a California resident, you have the right to:

  • Know what data we collect and how it’s used
  • Request correction or deletion of your personal data
  • Opt out of any data sale (Note: We do not sell data)

Do Not Track (DNT) Notice:
Currently, Visual Muslim does not respond to Do Not Track signals from browsers.

13. Cookies and Consent

We use cookies to:

  • Improve functionality
  • Track preferences and provide relevant content
  • Collect anonymized usage data

You can manage cookie settings in your browser. A cookie banner may appear to collect your consent in accordance with EU and UK regulations.

14. Changes to This Privacy Policy

We may update this policy from time to time. All changes will be communicated via app or email, and the updated policy will become effective immediately.

15. Contact Us

If you have any questions, feedback, or requests related to your data or privacy, please contact:

Email: salaam@visualmuslim.com